Support Human

The Career Suite
for CX Professionals

Four free tools built by a support human, for support humans — to help you find better jobs, track your search, and document your wins.

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Job Queue and Brag Board sync to the cloud. Sign in here and you'll be signed into every tool automatically.

🎲
Job Evaluation

Bad Job Bingo

Score job listings for red flags and yellow flags using a curated checklist built from 10+ years in CX. Get an instant verdict so you can apply with eyes wide open.

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📋
Job Comparison

Bad Job Bingo Tracker

Run Bad Job Bingo on multiple listings at once. Compare scores side-by-side across your whole job pipeline and keep notes on each opportunity — no more spreadsheet juggling.

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📌
Job Search

Job Queue

A visual Kanban board for your entire job search — from research to offer. Track every application through its stages, attach notes and company details, and never lose track of a promising role.

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Self-Advocacy

CX Brag Board

Capture your wins, kudos, and accomplishments as they happen. Build a living record of your impact so that review season, job applications, and cover letters write themselves.

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How does the suite work together? Use Bad Job Bingo to evaluate individual listings. Use the Tracker to compare multiple listings at once. Move promising roles into Job Queue to manage the full application lifecycle. And maintain your Brag Board year-round so you always have proof of your value ready to go.
Career Suite Bad Job Bingo
Job Evaluation Tool

Bad Job Bingo

Score job listings for red and yellow flags using a checklist refined over 10+ years in CX and tech. Get an instant verdict — so you can make smarter decisions about where to spend your energy.

🎲 Open Bad Job Bingo

What is it?

Bad Job Bingo started as a personal system for surviving a brutal job search. After years of watching red flags get ignored — by candidates and by hiring managers — it became a structured tool anyone could use.

The tool presents a curated list of common warning signs in job postings: vague responsibilities, suspiciously wide salary ranges, "we're a family here" culture-speak, AI replacement signals, and many more. Each flag is categorized as either a red flag (serious concern) or a yellow flag (reason for caution). You check what you see, and the tool gives you a verdict.

How it works

1
Name the job Type in the company and role title so you can keep track of which listing you're evaluating.
2
Check off the flags Read through the job posting and check each Bad Job Bingo item you spot. Red flags are serious concerns; yellow flags are caution signals.
3
Get your verdict The tool tallies your flags in real time and assigns a verdict ranging from Green Means Go all the way to Seriously, Maybe Don't.
4
Share or save Screenshot your results or export them to share with friends, Discord servers, or just your own notes.

The verdicts

🟢 Green Means GoNo flags found — looks clean!
🟡 Eh, It's Probably FineA few yellow flags only
🟠 Tread CarefullyMix of flags — go in with questions
🔴 BINGO — 5+ flagsMajor warning signs present
🚩 Seriously, Maybe Don'tAll red flags or a lot of them

Important context

A Bad Job Bingo score isn't a veto. It's information. A role that wins Bingo might still be the right move for you — and a Green Means Go job might not be the right fit. The verdicts are Steph's personal shorthand, not universal truths. Take what resonates, leave what doesn't, and always make it your own.
Career Suite Bad Job Bingo Tracker
Job Comparison Tool

Bad Job Bingo
Tracker

Run Bad Job Bingo on your whole pipeline at once. Track multiple listings, compare flag counts side-by-side, and add notes — all in one place.

📋 Open the Tracker

What is it?

Bad Job Bingo (the original tool) is great for evaluating one job at a time. But what about when you're actively searching and juggling five, ten, or twenty listings at once?

The Bad Job Bingo Tracker is the multi-job version. It's essentially a spreadsheet-meets-bingo-card: you add each job you're considering, run the flag checklist for each one, and the tracker aggregates everything into a dashboard so you can compare opportunities at a glance.

How it works

1
Add your jobs Enter each job listing you want to evaluate — company name, role title, and any notes about where you found it.
2
Score each one For each job, work through the Bad Job Bingo checklist and check off the flags you see in the job description.
3
Compare side-by-side The tracker shows all your jobs together with their flag counts and verdicts, making it easy to prioritize where to put your energy.
4
Launch full bingo view Click any job to expand the full Bad Job Bingo checklist for that listing, or use the bingo button to get a visual card you can share.

Key features

📊
At-a-glance comparison See all your jobs ranked by flag count, so the worst offenders are immediately obvious.
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Notes per job Add context, links, deadlines, or anything else you want to remember about each opportunity.
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Filter by verdict Filter your list to show only the Green Means Go jobs, or only the ones to tread carefully on.
🖼️
Export bingo cards Generate a shareable bingo card for any job in your tracker — great for the Support Human community.
Pro tip: Use the Tracker early in your search to quickly triage a batch of listings. Then move the ones worth pursuing into Job Queue to manage the full application process.
Career Suite Job Queue
Job Search Management

Job Queue

A visual Kanban board for your entire job search. Move cards through the pipeline from first research all the way to offer — or archive. Everything in one board.

📌 Open Job Queue

What is it?

Job searching is project management. You have leads to research, applications to send, interviews to prepare for, and outcomes to track — all at the same time, across dozens of companies.

Job Queue brings a Kanban-style board to your search. Each job lives on a card that you drag through columns as it progresses. Company research goes in the first column; active applications live in the middle; final outcomes — offers, rejections, withdrawals — land at the end. At any moment, you can see exactly where everything stands.

Job Queue also supports sign-in with Supabase so your board is synced across devices and persisted between sessions — no more losing your data when you close a browser tab.

The pipeline columns

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Research Companies and roles you're exploring. Not yet ready to apply, but worth watching.
💡
Leads Promising openings you've identified and intend to apply for.
✏️
Work In Progress Applications you're actively writing or customizing right now.
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Applied Submitted applications awaiting a response.
🗣️
Interviewing Active interview processes — screen calls, panels, take-homes, and final rounds.
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Outcomes & Archive Closed processes — offers accepted, rejected, withdrawn, or ghosted. The full record lives here.

How it works

1
Add a company or job card Create a card for a company (for broad research) or a specific job opening. Add a title, notes, due dates, and tags.
2
Drag it through the pipeline As things progress, drag your card from column to column. The board updates instantly.
3
Add details and notes Click any card to open it and add richer information — interview dates, contact names, links to the job posting, your gut feelings.
4
Sign in to sync Optionally sign in with your email to sync your board to the cloud. Your data persists across sessions and devices.
Works best with the Tracker: Use Bad Job Bingo Tracker to evaluate and triage listings, then move your best candidates into Job Queue to manage the actual application journey.
Career Suite CX Brag Board
Self-Advocacy Tool

CX Brag Board

A running record of your wins, kudos, and accomplishments — captured when they happen, ready whenever you need them. Because "I can't remember anything specific" is not an answer at review time.

Open Brag Board

What is it?

Support workers are notoriously bad at advocating for themselves. We spend our days solving other people's problems and documenting their issues — and then completely fail to document our own accomplishments.

The CX Brag Board is a Kanban-style board designed specifically for capturing professional wins as they happen. Customer kudos, metrics achievements, successful escalation de-escalations, cross-team collaborations, skills you've leveled up — everything lives in one organized board so that when review season, a job application, or a salary negotiation rolls around, you have receipts.

Like Job Queue, the Brag Board supports optional sign-in so your data syncs across devices and sessions.

The board categories

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Customer Feedback Direct compliments, CSAT scores, survey responses, and positive interactions that reflect your work.
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Kudos Shout-outs from managers, peers, or other teams — internal recognition of any kind.
🤝
Collaboration Cross-functional wins: projects with product, eng, or other teams where you made a real impact.
Tasks & Projects Significant work completed — process improvements, documentation, training, initiatives.
📚
Skills Things you've learned, certifications earned, tools mastered, or areas of growth.
📈
Stats & Metrics Numbers that show your impact: CSAT, FCR, handle time, ticket volume, response time improvements.
🏆
Milestones Promotions, anniversaries, special recognition, or any moment worth marking.

How to use it

1
Add a win when it happens Don't wait for review season. Every time something good happens — a kind ticket, a metric hit, a shout-out in Slack — add a card immediately while the details are fresh.
2
Tag it and add context Add tags, dates, and notes. Screenshot the Slack message or paste the customer quote. The more detail you capture now, the less you'll struggle to reconstruct it later.
3
Export when you need it When a review, job application, or raise conversation comes up, export your board data to have a rich list of accomplishments you can pull specific examples from.
Why this matters for job searching too: A well-maintained Brag Board is the foundation of every strong cover letter, resume bullet, and behavioral interview answer. If you're actively job hunting, these are your STAR stories — and the Brag Board is where you keep them organized.

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